Frequently asked questions

 

Who is Eazzypark?

The Eazzypark team consists of dependable, friendly employees and reliable drivers. We continuously invest in our services by listening carefully to our customers’ feedback.

We also invest in technology to improve safety and services and make them more transparent. For example, we store all trip information, make 3D photo scans of your car, and secure the parking lots with advanced cameras.

Our customers rate us 9 out of 10 stars on average for a reason!

What are your opening hours?

We are open at the same time as Eindhoven Airport and therefore are open 7 days a week from 4.30 in the morning to midnight.

How can I book a parking service?

In just 3 steps, you can book a parking service at Eazzypark via our booking form. We will immediately e-mail you your booking confirmation with all additional information.

What are the different payment options?

Pay via a secure connection with iDEAL, Mastercard, PayPal, Visa, or Mister Cash.

Where will my car be parked?

Eazzypark Shuttle service: You park your car in one of our easy-to-reach and well-secured parking lots close to Eindhoven Airport. You will receive the exact location and route from us.

Eazzypark Valet service: Drop off and pick up your car opposite to the airport. Our driver will then park your car in one of our round-the-clock secure car parks. We have several secure parking lots around Eindhoven Airport. All trip information, such as speed, driver, and distance, is stored digitally.

How long can I park my car?

You can park your car for a minimum of 1 day to a maximum of 365 days a year.

 

How is my car kept secure?

All our car parks are fully fenced and are monitored round-the-clock using multiple video cameras. We store all our drivers’ trip information automatically and digitally so that you can always access any kilometres driven.
With the Valet service, we make a digital 360 scan of your car: you drive through our video footage street, where your car is photographed from all sides. This way, we can show you that you will get your car back in the same condition as you left it behind, and any damage can be proven.

Despite all security measures, we do not guarantee that your car will not be damaged or stolen.

Do I have to bring my booking voucher?

You always bring in your booking voucher digitally; (no need to print it). It also contains your personal QR code for access to the Shuttle service car park.

Can I make a booking for several cars at the same time?

That is certainly possible. Simply fill out a new booking form for each car.

I don’t know my flight times yet. Can I still make a booking?

No problem. Fill in ’24:00′ on the booking form as the arrival and return times. We will process your booking and payment later. Please note: Please inform us of your departure and arrival time no later than 4 days before departure.

How do I know if my booking has been processed?

After completing the online booking, you will automatically receive a booking confirmation via e-mail. Didn’t receive an e-mail? Please check your spam as well. If the confirmation e-mail is not in your spam either, please let us know via info@eazzypark.nl. We will e-mail you a new booking confirmation.

Why was my booking not accepted?

If you receive the message ‘Unfortunately, the desired booking period is not available’, the maximum number of parking services has been reached. It is also possible that your booking is not accepted without a notification. In both cases, we advise you to contact us via info@eazzypark.nl.

How do I change my booking?

We understand that travel plans sometimes change, and you can change your booking via the link in your confirmation e-mail.

  • Up to 24 hours before departure, changing your booking is free of charge.
  • In the event of a change, we will not charge an administration fee.
  • If you make changes less than 24 hours before departure or not at all, we will not refund any booking costs.

What happens if I come back earlier or later?

Based on your flight number, we are automatically aware of any delays. So you don’t have to call in advance; we know you’re getting there. If the date of your return journey changes or if you are delayed by more than 6 hours, please e-mail us via info@eazzypark.nl with the new arrival information, and we will adjust it.

My question is not listed; now what?

For all your questions, you can contact us 7 days a week by e-mail: info@eazzypark.nl